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Regulations of the TROKENTECH.pl Online Store
valid from November 16, 2021
I. Introduction
1.
These Regulations define the rules for making purchases in the TROKENTECH.pl Online Store operated at www.trokentech.pl by:
TrokenTech spółka z ograniczoną odpowiedzialnością
with its registered office in Wrocław (50-517), ul. Bardzka 60
entered into the National Court Register – Register of Entrepreneurs under KRS number 0000342475,
registration court: District Court for Wrocław-Fabryczna, 6th Commercial Division of the National Court Register;
NIP 8992684140; REGON 021122451
2. The Customer may contact the Seller by mail at the following address:
TrokenTech sp. z o. o.
ul. Bardzka 60
50-517 Wrocław
at the e-mail address: biuro@trokentech.pl ,
by phone: +48 71 794 43 44 (call fee according to the tariff of the Buyer's telecommunications operator).
Complaints can also be submitted by filling out the complaint form available at the link: store-rules/ in the "Complaints" tab
3. The TROKENTECH.pl Online Store conducts retail and wholesale sales of Goods, in particular specialist paints for anti-corrosion protection of metal, bactericidal paints, coatings for painting (including renovation) floors, facades, roofs, water tanks, repair systems, and a whole range of specialist preparations: including sealing, anti-slip, and other products, via the Internet.
II. Definitions
1. Regulations
– these regulations; in the scope of services provided electronically, the Regulations are the regulations referred to in Art. 8 of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002, No. 144, item 1204, as amended).
2. Buyer
– a natural person who is at least 13 years of age, however, if such person is under 18 years of age, the consent of their legal representative is required, as well as a legal person and an organizational unit without legal personality, to which special provisions grant legal capacity, and which places or intends to place an Order (including a Consumer).
3. Consumer
– a natural person entering into a legal transaction with an entrepreneur that is not directly related to their business or professional activity.
4. Entrepreneur
– a natural person, legal person and organizational unit conducting business or professional activity on their own behalf.
5. Seller
– TrokenTech spółka z ograniczoną odpowiedzialnością.
6. Goods
– a movable item offered by the Seller via the Online Store, as well as a movable item to which the Sales Agreement relates.
7. Sales Agreement
– a contract for the sale of Goods within the meaning of the Act of 23 April 1964 – the Civil Code (Journal of Laws of 1964, No. 16, item 93, as amended; hereinafter referred to as the Civil Code), concluded between the Seller and the Buyer at a distance within the meaning of the provisions within the meaning of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827) and via the TROKENTECH.pl Online Store; delivery by the Seller to the Buyer (after placing an Order in the Online Store) of the Order Confirmation is tantamount to the conclusion of the Sales Agreement; the content of the Sales Agreement consists of the content of the Order and the terms of sale specified in these Regulations; The Sales Agreement is subject to the law of the Republic of Poland and is concluded exclusively in Polish and should be interpreted in that language.
8. TROKENTECH.pl Online Store (hereinafter also referred to as the Store, Online Store)
– an internet service available at www.trokentech.pl, through which the Buyer may obtain information about the Goods and their availability and purchase the Goods from the Seller;
9. Website
– Seller and Buyer.
10. Store Website (hereinafter also referred to as the Online Store Website) – each web page or subpage located at www.trokentech.pl .
11. Order
– a declaration of intent by the Buyer made by the Buyer via the Online Store (by remotely completing an electronic form in the Online Store) or communicated to the Seller by e-mail or telephone, in a manner enabling the Seller to identify the Buyer, clearly specifying the type and quantity of the Goods, and aiming directly at concluding a Distance Sales Agreement via the Online Store.
12. Order Confirmation – an electronic message (e-mail with the subject: Order Confirmation) sent by the Seller to the e-mail address provided by the Buyer (in the appropriate electronic form, which the Buyer independently completed remotely in the Online Store), confirming that the Order indicated therein can be fulfilled by the Seller.
III. General Rules
1.
The content of the Online Store Websites does not constitute a commercial offer within the meaning of Article 66 § 1 and Article 543 of the Civil Code; it should be treated as an invitation to enter into a contract within the meaning of Article 71 of the Civil Code.
2.
The photos and descriptions of the Goods posted on the Store Websites are illustrative materials intended solely to enable the Buyer to form a general idea of the properties, appearance, and functional parameters of the Goods. In particular, the appearance of the Goods in the photos presented in the Online Store may differ slightly from the external appearance of the Goods delivered to the Buyer, which may result from different settings of the Buyer's monitor, lighting conditions, etc., factors related solely to using the Internet for shopping, as well as changes to the lithograph made by the manufacturer of the Goods. The above reservations do not apply to the technical specifications or brand and model designations of the given Goods made available in the Online Store. For the avoidance of doubt, this provision does not have the effect of limiting the Seller's liability towards the Buyer who is a Consumer.
3. The Seller makes every effort to ensure that the information about the Goods presented on the Store Websites is up-to-date. However, if some of the Ordered Goods are unavailable, the Seller undertakes to immediately notify the Buyer of the situation by email.
IV. Registration
1.
Registration is voluntary. After registration, an individual Buyer Account is created for the Buyer.
2.
Registration requires the Buyer to remotely complete an appropriate electronic form (available in the Online Store) by entering the data required by the Seller. The Buyer is obligated to provide all necessary data enabling Account registration.
3.
If the form is completed by a Buyer who is a Consumer, they are obligated to provide the following data:
1) the Buyer's first and last name;
2) the Buyer's e-mail address;
3) the Buyer's contact telephone number;
4) residential address (street, building number, apartment number, zip code, city, province, country);
5) shipping address (e.g., work address, including business hours), if the ordered Goods are to be delivered to an address other than the Buyer's residential address.
4. If the registration form is completed by a Buyer who is an entrepreneur, he or she is obliged to provide the following data:
1) company name,
2) Tax Identification Number (NIP),
3) registered office address (street, building number, apartment number, postal code, city, province, country),
4) name and surname of the contact person,
5) e-mail address of the contact person,
6) contact telephone number.
5.
Providing an email address and/or telephone number is necessary to confirm acceptance and fulfillment of the Order.
6.
During the registration process, the Buyer independently determines and enters a login and password.
7.
The required clauses necessary to create an account, place an Order, and conclude a Sales Agreement are:
1) the Buyer's declaration that they have read and accepted the Online Store Terms and Conditions.
8. After registration, an email confirming the registration will be sent to the email address provided by the Buyer.
V. Orders
A. Common Rules
1.
You can place an Order in the Online Store in the following way:
1) by completing the appropriate form on the website www.trokentech.pl (registration is not required);
2) by sending an e-mail to the following address: biuro@trokentech.pl ;
3) by calling +48 71 794 43 44 (call fee according to the tariff of the Buyer’s telecommunications operator).
2.
The Buyer may place an Order in the Online Store only if they have read and accepted the Terms and Conditions before placing the Order and concluding a Distance Selling Agreement.
3.
The Buyer may place Orders via the Store Website or by email 24 hours a day, 7 days a week, year-round. Orders may be placed by phone from Monday to Friday, from 8:00 a.m. to 4:00 p.m.
4.
Orders are fulfilled in the order in which they are placed.
5.
Placing an Order does not constitute its acceptance by the Seller sending an e-mail or text message to the Buyer.
6.
The Seller reviews the placed Order for feasibility. The condition for Order Confirmation is the availability of the Goods in the Seller's warehouse.
7.
Each Order accepted for fulfillment will be confirmed.
8. The Sales Agreement is concluded and becomes binding between the Seller and the Buyer upon delivery of the Order Confirmation to the Buyer's e-mail server or to the mobile phone number provided by the Buyer (e-mail with the subject line: "Order Confirmation").
The moment of delivery of an e-mail with the subject "Order Confirmation" is considered to be the day on which the message was received by the e-mail server serving the e-mail address provided by the Buyer in the electronic Order form.
The moment of delivery of an SMS message with the subject "Order Confirmation" is considered to be the moment when it has been correctly received by the Buyer's telecommunications operator and effectively sent by it to the end terminal (Buyer's mobile phone).
9.
The content of the placed Order and the related Sales Agreement, as well as the content of the TROKENTECH.pl Online Store Regulations accepted by the Buyer, in the wording binding the Parties on the date of conclusion of the Sales Agreement, are made available to the Buyer by sending an Order Confirmation (e-mail or text message) with appropriate links to the Regulations.
10.
Orders that cannot be confirmed within 3 business days will not be processed, and the Buyer will receive an electronic notification that the Order cannot be processed (e-mail with the subject line: "Order cannot be processed").
11.
Orders confirmed for processing (e-mail with the subject line: "Order Confirmation") cannot be canceled.
12. The Seller is not responsible for any errors made by the Buyer when placing the Order.
B. Online Orders and Emails
13.
In order to place an Order, the Buyer – through accessing the Online Store:
1) selects the Goods that are to be the subject of the Sales Agreement by adding them to the cart;
2) selects the method of delivery of the Goods by entering data for the Delivery of Goods and selects the method of Delivery available for the given Goods;
3) selects the payment method from the options marked as available in the Online Store;
4) verifies the accuracy of the entered/selected data concerning the Order, in particular the quantity and type of ordered Goods, the place of collection, the method of Delivery of Goods, the Buyer’s data and the price for the Goods and the price for Delivery of Goods, as well as the payment method;
5) confirms that the provisions of the Regulations are binding on him;
6) selects the “ I am ordering with an obligation to pay ” option, which means that placing an order involves an obligation to pay, and confirms that the Buyer is aware that placing an Order involves an obligation to pay.
14. In order to place an Order by sending an e-mail, the Buyer is obliged to include in the content of the message:
1) specify the Goods that he/she is ordering by indicating precisely their name, quantity, packaging size, color;
2) specify the method of delivery of the Goods, in accordance with the available methods of Delivery of Goods provided on the Store Website;
3) specify the payment method from among the options marked as available in the Online Store;
4) confirm that he/she has read the Regulations posted on the Store Website and accepts them;
5) provide the data indicated in points IV.3 and IV.4 of the Regulations, as appropriate.
15.
Placement of the order will be confirmed by the Seller electronically (e-mail with the subject: "TROKENTECH.pl – Order no.__").
16. After receiving an electronic notification of receipt of the Order, acceptance of the Order for execution will be confirmed by the Seller electronically (e-mail with the subject: Order Confirmation).
C. Orders placed by telephone
17.
Orders are placed by telephone by the Buyer contacting the Seller at +48 71 794 43 44 (call charges apply according to the Buyer's telecommunications operator's tariff).
18. When placing an order by telephone, the Buyer:
1) is obliged to provide the Seller's representative with his/her data within the scope indicated in points IV.3 and IV.4 of the Regulations, respectively;
2) provide an oral assurance that he/she has read the Regulations posted on the Store Website and accepts them;
3) specify the Goods he/she is ordering by indicating precisely their name, quantity, packaging size, color;
4) specify the method of delivery of the Goods, in accordance with the available methods of Delivery of Goods provided on the Store Website;
5) specify the payment method from among the options marked as available in the Online Store.
19. Based on this data, the Seller will send the Buyer an electronic message (e-mail) with the subject "Order Confirmation" to the provided electronic mail address or an SMS message with the subject "Order Confirmation" to the provided mobile phone number.
VI. Payment
1.
The amount due for a given Order is equal to the sum of the prices of all ordered Goods and their shipping costs.
2.
The Buyer is obligated to pay the final price, which is the purchase price of the Goods plus shipping costs and, if applicable, the costs of other services that the Buyer will acquire along with the Goods.
3.
Available payment methods in the Online Store are:
1) bank transfer to the Seller's bank account – payment should be made to the Seller's bank account number provided on the Online Store Website: store-rules/ in the "Delivery and payment methods" tab.
2) cash on delivery – payment should be made in cash upon delivery to the courier who delivered the ordered Goods; the amount payable upon delivery cannot, however, exceed PLN 6,000.00; the Buyer shall bear the additional cost of using this form of payment, in the amount indicated when placing the order (does not apply to custom-made products).
3) online via the PayU service; the Buyer is charged additional costs for using this form of payment, according to the tariff of PayU SA with its registered office in Poznań.
4.
If payment is selected as a payment method – by bank transfer or online via PayU, the Buyer must pay the price immediately, and in the case of cash on delivery – upon receipt.
5. Order processing begins when the following payment method is selected:
1) by bank transfer – immediately after the payment is credited to the Seller’s bank account;
2) cash on delivery – immediately after the Seller confirms acceptance of the order for execution;
3) online via PayU – immediately after the Seller confirms acceptance of the order for execution;
6.
Available payment methods are visible to the Buyer on the Store Website.
7.
The moment of payment is considered the moment the funds are credited to the Seller's bank account (in the case of payment by bank transfer) or a positive result of payment authorization in the case of payment via PayU, and in the case of payment on delivery - the moment of handing over the appropriate amount of cash to the courier.
VII. Delivery
1.
Ordered Goods are delivered exclusively within the territory of the Republic of Poland.
2.
Ordered Goods will be delivered by courier. The Seller reserves the right to change the courier company, even after the Buyer has placed the order. The Buyer may also collect the ordered Goods in person at the warehouse in Wrocław, after mutually confirming the pickup date.
3. The delivery and receipt time of the ordered Goods consists of:
1) time needed to prepare the Goods for shipment (completing the goods, payment method, issuing a sales document, packing the parcel);
2) delivery time, depending on the chosen delivery method.
4.
The ordered Goods should be delivered to the address indicated by the Buyer within the 5th business day following Order confirmation. If the Goods cannot be delivered within the aforementioned timeframe due to a lack of stock, the Buyer will be immediately informed by the Seller of this fact and the resulting extension of the order processing time. If the Buyer does not consent to an extension of the order processing time, they may cancel the Order in its entirety or only the Goods whose shortage will extend the order processing time.
5.
For each Good available in the Online Store, the "Completion Time" box also includes information about the estimated time for completing the Goods. This time does not include the time required to ship the ordered Goods, which is counted from the moment the parcel is handed over to the courier company until delivery.
6.
The cost of delivery of the Goods is fully borne by the Buyer.
7.
The cost of delivery by the courier company depends on the weight and type of the Goods.
8.
The costs of delivering the Goods via a courier company are specified in the delivery price list ( store operating rules/ in the "Delivery and payment methods" tab).
9. The Buyer is obliged to assess the condition of the Goods and their compliance with the order at the time of delivery by the courier and in his presence.
When receiving the shipment, the Buyer is obliged to acknowledge its receipt in the presence of the courier, with a note that the shipment was delivered undamaged or that the shipment shows signs of damage.
In the event of damage to the Goods, a complaint report must be completed in the presence of the courier (the courier must have a form for this report), containing a description of the damage. The Goods in question must be returned to the courier along with the sales invoice or receipt. If the package contains more than one Good, all of them must be returned. The Seller is responsible for the shipping costs of the damaged shipment.
Once the Goods are back in the Seller's warehouse, they will be replaced with new ones, and a new shipment will be sent at the Seller's expense. If damage to the Goods is later discovered, please follow the complaints procedure described in Section X, "Complaints.".
10.
Upon receipt, the Goods become the property of the Buyer.
11. Proof of purchase of the Goods (VAT invoice or fiscal receipt) is attached to the shipment or sent separately by mail.
VIII. Withdrawal from the contract by the Consumer
1.
Pursuant to the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827), the Buyer who is a Consumer has the right to withdraw from the Sales Agreement without giving any reason and without incurring costs, subject to the costs specified in Art. 33, Art. 34 sec. 2 and Art. 35 of the Act of 30 May 2014 on consumer rights, within 14 calendar days from the date the Buyer or a third party indicated by them other than the carrier (courier company) comes into possession of the goods, and in the case of an agreement that covers many things that are delivered separately, in batches or in parts – from the date of coming into possession of the last item, batch or part.
2. To meet the deadline for withdrawal from the Sales Agreement indicated in sec. 1 of this chapter, it is sufficient for the Buyer to inform the Seller of his decision to withdraw from the contract before its expiry by making an unequivocal statement, e.g. by filling out the form available at the link: rules-of-operation-of-the-shop/ in the "Withdrawal from the contract" tab, which may be submitted using one of the following forms:
1) be sent by post to the following address:
TrokenTech sp. z o. o.
ul. Bardzka 60
50-517 Wrocław
2) be sent by e-mail to the following address: biuro@trokentech.pl .
3.
If the Buyer uses the option to submit a declaration of withdrawal from the contract electronically, the Seller will immediately send the Buyer a confirmation of receipt of the information on withdrawal from the contract on a durable medium (e.g., by email).
4.
To meet the deadline for withdrawal from the contract, it is sufficient for the Buyer who is a consumer to send information regarding the exercise of their right to withdraw from the contract before the expiry of the deadline for withdrawal specified in point IX.1.
5.
A template for the declaration of withdrawal from the Sales Agreement is included in the appendix to these Regulations in the Shop-Operating Rules " tab.
6.
If the Consumer effectively submits a declaration of withdrawal from the contract, the Sales Agreement is deemed not to have been concluded.
7.
If the Buyer who is a consumer exercises the right to withdraw from the contract, the Buyer is obligated to return the Goods immediately, i.e. no later than 14 days from the date of withdrawal from the Sales Agreement, to the Seller's address, in an unchanged condition, unless the change was necessary within the scope of ordinary management. The deadline is met if the Buyer returns the goods before the expiry of the aforementioned 14-day period.
8.
The Consumer should return the Goods in the same quantitative and qualitative composition as received from the Seller. In particular, they should include all parts, accessories, instructions, terms of use, etc., received with the Goods, as well as the original packaging, even if it was removed as part of ordinary management of the sold item. Returns will be made upon written confirmation of receipt of the Goods by the Seller.
9.
The Goods shall be returned to the address which the Buyer – consumer is obliged to agree with the Seller via e-mail: biuro@trokentech.pl or by phone at +48 71 794 43 44 (call fee according to the tariff of the Buyer's telecommunications operator).
10. In the event of withdrawal from the Sales Agreement, the Seller shall refund to the Buyer all payments received from him, including the costs of delivery of the goods (excluding additional costs resulting from the Buyer's chosen method of delivery other than the cheapest standard delivery method offered by the Seller), immediately, and in any case no later than 14 days from the day on which the Seller was informed of the Buyer's decision to exercise the right of withdrawal.
The Seller shall refund the payment using the same payment method that was used by the Buyer in the initial transaction, unless the Buyer expressly agrees to a different solution; in any case, the Buyer shall not incur any fees in connection with the Seller's refund.
The Seller has the right to withhold reimbursement until receipt of the goods.
11. The Buyer bears the direct costs of returning the goods in connection with withdrawal from the contract.
IX. Complaints
1.
The Seller declares that the Goods sold in the Online Store are new.
2.
The Seller is obligated to deliver the goods purchased by the Buyer free from defects.
3.
The Seller's liability for defects is regulated by the provisions of Articles 556 – 576 of the Civil Code.
4.
A two-year warranty against defects is granted for all Goods purchased in the Online Store. A physical defect of the Goods consists in the non-conformity of the Goods with the Sales Agreement.
5.
If, after ownership of the Goods has passed to the Buyer, the Buyer discovers that the Goods have physical defects, the Buyer may submit a warranty claim to the Seller (legal basis – Civil Code).
6. If mechanical damage occurs during delivery or a warranty claim is submitted to the Seller, the Buyer completes the complaint form available under the store-operation-rules in the "Complaints" tab. In the complaint form, the Buyer is obliged to indicate:
1) name and surname of the entity filing a complaint about the Goods,
2) details of the Goods being complained about (name, symbol of the Goods, production batch number/expiration date),
3) date of purchase,
4) detailed description of the defects or non-conformities, together with information on the situation in which the defect or non-conformity occurs,
5) when the defect of the Goods was discovered,
6) complaint requests.
7.
The reported defect in the Goods is subject to verification by the service center, which will determine whether the defect or non-conformity of the Goods existed at the time of delivery, or whether it resulted from improper storage or misuse.
8.
The Goods being complained about must be accompanied by proof of purchase (a copy of the invoice or sales receipt). In the absence of such proof, a complaint regarding the Goods is permitted provided that their purchase from the Seller is confirmed by another document.
9.
The validity of the complaint will be considered within 14 days from the date of effective submission of the complaint and delivery of the Goods in accordance with the principles set out in the Civil Code.
10.
After completing the complaint procedure, the Goods delivered to the Seller will be returned to the Buyer at the Seller's expense.
11. If the Buyer disagrees with the Seller's decision to reject the complaint, the Buyer may refer the matter to a common court.
If the Buyer is a consumer and wishes to resolve a dispute with the Seller without referring the matter to a common court, they may use alternative dispute resolution methods, i.e., seek mediation or resolution of the dispute at the Permanent Consumer Arbitration Court (hereinafter referred to as the "arbitration court") operating at the relevant Provincial Inspectorate of Trade Inspection, by submitting an appropriate application (i.e., an application to initiate and conduct mediation or an application for the case to be heard by an arbitration court). The application forms referred to above are available at the secretariat of each court of arbitration and on the websites of the Provincial Inspectorates of Trade Inspection. Using alternative dispute resolution methods is only possible if both Parties agree to resolve the dispute through these proceedings.
Resolution of a dispute through mediation is voluntary and is not subject to administrative or judicial enforcement; it is not subject to appeal.
Using mediation does not exclude the possibility of filing a lawsuit in a common court or referring the matter to an arbitration court. An arbitration award or a settlement reached before an arbitration court has the same legal force as a common court award or a settlement reached before a common court, after it has been recognized by a common court or after a common court has determined its enforceability.
The buyer who is a consumer also has the right to refer the matter to the municipal or district consumer ombudsman or may seek information from the locally competent Consumer Federation.
X. Personal data protection
1.
The Seller is the controller of the personal data of Buyers who are Consumers in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the GDPR).
2.
Providing personal data by the Buyer is voluntary, but necessary to place an Order and the possible conclusion and performance of a Sales Agreement.
3. The Seller processes the Buyer's personal data in accordance with:
-Article 6(1)(b) of the GDPR – processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject before concluding a contract, i.e. acceptance and execution of an order, conclusion and execution of a sales contract;
-Article 6(1)(c) of the GDPR – processing is necessary to fulfil a legal obligation incumbent on the controller, i.e. arising from the Accounting Act;
-Article 6(1)(f) of the GDPR – processing is necessary for the purposes of legitimate interests pursued by the controller or by a third party, i.e. providing the Buyer with information about the execution of the order, ongoing contact with the Buyer regarding the execution of the order, handling complaints, requests for withdrawal from the contract;
4.
If the Buyer expressly consents, the Administrator will also process the Buyer's data for the purpose of sending the Newsletter, in accordance with Article 6 paragraph 1 letter a) of the GDPR. The Buyer may withdraw their consent at any time by sending an email to biuro@trokentech.pl or by clicking the deactivation link included in each Newsletter message.
5.
The Seller shares the Buyer's personal data with third parties for the purpose of processing and fulfilling the Order within the scope provided for in the Terms and Conditions.
6.
The Buyer has the right to request access to their personal data and the right to rectify it. In cases specified by law, the Buyer has the right to request the deletion of personal data, the restriction of personal data processing, the right to transfer personal data, and the right to object to the processing of personal data. The Buyer also has the right to lodge a complaint with a supervisory authority responsible for personal data protection if they believe that the Data Controller (Seller) has violated personal data protection regulations.
7.
Due to the fact that personal data will be processed by the Controller for purposes arising from the Controller's legitimate interest, the Buyer has the right to object to the processing of personal data for the aforementioned purpose for reasons related to the Buyer's specific situation.
8.
All reports regarding the Buyer's personal data should be submitted directly by the Buyer to the following e-mail address: biuro@trokentech.pl.
9. All other information regarding the Controller of personal data, the purposes of personal data processing, the recipients of the data, the period for which the data will be stored, and the rights of the data subject are specified in detail in the Privacy Policy.
XI. Final Provisions
1.
Disputes arising between the Seller and the Buyer who is an entrepreneur regarding the performance of the Distance Selling Agreement shall be resolved by a common court having jurisdiction over the Seller's registered office.
2.
These Terms and Conditions are available at the following internet address: kolejowania-sklepu/ in the "Terms and Conditions" tab and in written form at the company's registered office address indicated in Chapter I of the Terms and Conditions.
3.
If a specific provision of the Terms and Conditions is deemed invalid or ineffective, the invalidity or ineffectiveness of such provision shall not affect the validity or effectiveness of the remaining provisions of the Terms and Conditions. The Seller will endeavor to replace the invalid or ineffective provision with a new, legally sound provision.
4. The Seller reserves the right to amend these Terms and Conditions. Amendments to the Terms and Conditions shall become effective within the time specified by the Seller, which shall not be shorter than 14 days from the date the amended Terms and Conditions are made available on the website www.sklep.trokentech.pl . Orders placed by Buyers before the amendments to the Terms and Conditions enter into force shall be fulfilled in accordance with the existing provisions of the Terms and Conditions. Each time you make a purchase in the Online Store, you must read and accept the current version of the Regulations.
5. The provisions of these Regulations are effective from 5 January 2015 and apply to contracts concluded no earlier than that date.
XII. Price list
1. The prices of the Goods are given next to the Goods.
2. All prices quoted in the Online Store at www.trokentech.pl are expressed in Polish zloty (PLN).
3. The prices of the Goods are gross prices and include VAT.
4. The price of Goods that are unavailable at the time of Order placement may change. The Buyer will be informed of any price changes before the Order is processed.
5. If an order is placed for a Product for which an incorrect price is entered on the Store Website due to the Store's staff or a server error, the Buyer will be informed of this fact before the Order is processed.
6. In the cases indicated above in point V.4 and point V.5, the Buyer may cancel the Order.