Delivery and payment methods

last update date: 16/11/2024

1. Payment methods

The customer can choose one of the following payment methods:

  • by credit card or bank transfer – settlements of transactions by credit card and e-transfer are carried out via the PayU service
  • by bank transfer to the account: 28 1600 1462 1839 5732 7000 0001 BNP PARIBAS SA, TrokenTech Sp. z o. o., ul. Bardzka 60, 50-517 Wrocław
  • download

2. Transportation costs

Depending on the weight and type of goods and the payment method, shipping costs will be added to your order, according to the table below.

gross price Libra ordinary regular download ADR * ADR download * temperature controlled**
net price
package ≤ 10 kg 22,00 27,00 22,00 27,00 92,25
17,89 21,95 17,89 21,95 75,00
package > 10 kg and ≤ 20 kg 22,00 27,00 94,71 104,55 92,25
17,89 21,95 77,00 87,00 75,00
quarter pallet > 20 kg and ≤ 50 kg 98,40 110,70 116,85 129,15 123,00
80,00 90,00 95,00 105,00 100,00
half-pallet > 50 kg and ≤ 120 kg 141,45 153,75 153,75 166,05 166,05
115,00 125,00 125,00 135,00 135,00
palette > 120 kg 209,10 221,40 221,40 233,70 233,7
170,00 180,00 180,00 190,00 190,00

*ADR goods – solvent-based goods or those that for other reasons (e.g. size) cannot be sent as a parcel.

**Controlled temperature - transport of aquatic products at ambient temperatures below 0°C

3. Delivery methods and times

Delivery methods and times in Poland:

  • Courier company, estimated delivery time is ~2 business days from order confirmation. In exceptional cases, delivery time may be extended to 7 business days (e.g., due to delays on the courier's part)
  • personal collection (after prior arrangement with the Store staff)

If you wish to place an order from outside Poland, please contact the Store and provide the country and postal code to which delivery is to be made. Shipping costs are determined individually based on this information.

The deadlines listed above are those declared by the courier company. The store is not responsible for any delays in delivery caused by the courier company.

4. Order processing time

The order processing time (the time it takes the Store to complete the order and send it for shipment via the delivery method chosen by the Customer) is approximately 2 business days, however, in exceptional cases (e.g. the need to bring the goods from the manufacturer's warehouse or delays on the part of the courier company), it may be extended, of which the Customer will be informed by the Store staff.

Private labels

Proven products

We offer products with high durability and technical parameters, ensuring long-lasting results.

Safe shopping

Help in choosing

Wondering which products will best suit your needs? Call us – we'll advise you and choose the right solution.

Technical consulting

Contractor support

Need help with construction work? Let us know, and we'll recommend trusted contractors.

Polish company

Stationary points

Want to pick up your products in person? Or perhaps you'd prefer to chat face-to-face? Visit our branches in Warsaw, Wrocław, Katowice, or Gdańsk.

Wholesale orders

Wholesale orders

Looking for systems and products for investment? Send us your phone number and we'll call you back with an offer including an investment discount.