Rules of operation of the store

Support links:

1. Complaints
2. Withdrawal from the contract
3. Delivery and payment methods
4. privacy policy

Regulations of the TrokenTech.pl Online Store

valid from November 16, 2021

I. Introduction

1.
These Regulations define the rules for making purchases in the TrokenTech.pl Online Store run at www.trokentech.pl by:
TrokenTech spółka z ograniczoną odpowiedzialnością
with its registered office in Wrocław (50-517), ul. Bardzka 60

entered into the National Court Register - Register of Entrepreneurs under KRS number 0000342475,
registration court: District Court for Wrocław - Fabryczna, 6th Commercial Division of the National Court Register;

NIP 8992684140; REGON 021122451

2. The Customer may contact the Seller by correspondence at:

TrokenTech sp. z o. o.
ul.
Bardzka 60 50-517 Wrocław

at the e-mail address: biuro@trokentech.pl ,

by phone: +48 71 794 43 44 (connection fee according to the tariff of the Buyer's telecommunications operator).

Complaints can also be submitted by completing the complaint form available at the link: /shop-functioning-rules/ in the "Complaints" tab

3. The TrokenTech.pl online store conducts retail and wholesale sales of Goods, in particular specialized paints for anti-corrosion protection of metal, bactericidal paints, coatings for painting (including renovation) of floors, facades, roofs, water tanks, repair systems and a whole range of specialized preparations: .among others for sealing, anti-slip, and others via the Internet.

II. Definitions

1. Regulations
- these regulations;
in the scope of services provided electronically, the Regulations are the regulations referred to in Art. 8 of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended). 2. Buyer
- a natural person who is at least 13 years of age, and if this person is under 18 years of age, the consent of his or her statutory representative is required, as well as a legal person and an organizational unit that is not a legal person, the specific provisions of which grant legal capacity and who places or intends to place an Order (including the Consumer).
3. Consumer
– a natural person concluding a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity.
4. Entrepreneur
– a natural person, a legal person and an organizational unit conducting business or professional activity on its own behalf.
5. Seller
– TrokenTech spółka z ograniczoną odpowiedzialnością.
6. Goods
- a movable item offered by the Seller via the Online Store, as well as a movable item covered by the Sales Agreement.
7. Sales Agreement
- a contract for the sale of Goods within the meaning of the Act of April 23, 1964, Civil Code (Journal of Laws of 1964, No. 16, item 93, as amended; hereinafter referred to as the Civil Code), concluded between the Seller and the Buyer remotely within the meaning of the regulations within the meaning of the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827) and via the TrokenTech.pl Online Store;

delivery by the Seller to the Buyer (after placing the Order in the Online Store) of the Order Confirmation is tantamount to concluding the Sales Agreement; the content of the Sales Agreement consists of the content of the Order and the terms of sale specified in these Regulations; The Sales Agreement is subject to the law of the Republic of Poland, is concluded only in Polish and should be interpreted in such language. 8. TrokenTech.pl Online Store (hereinafter also: Store, Online Store)
- website available at www.trokentech.pl, through which the Buyer can obtain information about the Goods and their availability and purchase the Goods from the Seller;
9. Party
– Seller and Buyer.
10. Store Website (hereinafter also: Online Store Website) - any website or subpage located at www.trokentech.pl .

11. Order
- a declaration of will of the Buyer externalized by the Buyer via the Online Store (by remotely filling out an electronic form in the Online Store) or forwarded to the Seller by e-mail or in a telephone conversation, in a manner enabling the Seller to identify the Buyer, clearly specifying the type and quantity of the Goods, aimed at directly to conclude a Distance Sales Agreement via the Online Store.
12. Order Confirmation - an electronic message (e-mail with the subject: Order Confirmation) sent by the Seller to the e-mail address indicated by the Buyer (in the appropriate electronic form, which the Buyer completed independently in the Online Store), confirming that the information indicated in its content The order may be fulfilled by the Seller.

III. General rules

1.
The content of the Online Store Pages does not constitute a commercial offer within the meaning of Art.
66 § 1 and art. 543 of the Civil Code, they should be treated as an invitation to conclude a contract within the meaning of Art. 71 of the Civil Code. 2.
Photos and descriptions of the Goods posted on the Store's Websites are illustrative materials that are intended only to enable the Buyer to obtain a general idea of ​​the properties, appearance and performance parameters of the Goods.
In particular, the appearance of the Goods in the photos presented in the Online Store may differ slightly from the external appearance of the Goods delivered to the Buyer, which differences may result from different settings of the Buyer's monitor, lighting conditions, etc. factors related only to the use of the Internet for shopping, as well as from changes in lithography made by the manufacturer of the Goods. The above reservations do not apply to the technical specifications and markings of the brand and model of a given Good made available in the Online Store. For the avoidance of doubt, this provision does not have the effect of limiting the Seller's liability towards the Buyer who is a Consumer. 3. The Seller makes every effort to ensure that the information about the Goods presented on the Store's Websites is up to date. However, if some of the Ordered Goods are not available, the Seller undertakes to immediately inform the Buyer about the situation by e-mail.

IV. Registration

1.
Registration is voluntary.
After registration, an individual Buyer Account is created for the Buyer. 2.
Registration requires the Buyer to remotely complete the appropriate electronic form (available in the Online Store) by entering the data required by the Seller.
The Buyer is obliged to provide all necessary data to register an Account. 3.
If the form is completed by a Buyer who is a Consumer, he or she is obliged to provide the following data:
1) name and surname of the Buyer,
2) e-mail address of the Buyer,
3) contact telephone number of the Buyer;
4) residential address (street, building number, apartment number, postal code, city, voivodeship, country)
5) shipping address (e.g. work address, indicating working hours), if the ordered Goods are to be delivered to another address address than the Buyer's residential address.

4. If the registration form is completed by the Buyer who is an entrepreneur, he is obliged to provide the following data:

1) company,
2) Tax Identification Number (NIP),
3) registered office address (street, building number, apartment number, postal code, city, voivodeship, country),
4) name and surname of the contact person,
5) e-mail address (e-mail) contact person,
6) contact telephone number.

5.
Providing an e-mail address and/or telephone number is necessary to confirm the acceptance and execution of the Order.
6.
During the registration process, the Buyer independently sets and enters the login and password.
7.
The required clauses necessary to create an account, place an Order and conclude a Sales Agreement are:
1) a declaration that the Buyer has read the Regulations of the Online Store and accepts the Regulations.

8. After registration, an e-mail confirming the registration will be sent to the e-mail address provided by the Buyer.

V. Prices

1.
The prices of the Goods are given next to the Goods.
2.
All prices given in the Online Store at www.trokentech.pl are expressed in Polish zlotys (PLN).
3 . The prices of the Goods are gross prices and include VAT.

4.
The price of Goods that are unavailable at the time of the Order may change.
The Buyer will be informed about the price change before the Order is processed. 5.
If an order is placed for Goods for which an incorrect price is entered on the Store's Website due to the Store's staff or a server error, the Buyer will be informed about this fact before the Order is processed.
6. In the cases indicated above in point V.4 and point V.5, the Buyer may cancel the Order.

VI. Orders

A. Common rules

1.
You can place an Order in the Online Store in the following way:
1) by completing the appropriate form on the website www.trokentech.pl (registration is not necessary);
2) by sending an e-mail to: biuro@trokentech.pl ;
3) by calling +48 71 794 43 44 (call fee according to the tariff of the Buyer's telecommunications operator).

2.
The condition for placing an Order in the Online Store by the Buyer is to read the Regulations and accept their provisions before placing the Order and concluding the Remote Sales Agreement.
3.
Using the Store Website and by sending an e-mail, the Buyer may place Orders 24 hours a day, 7 days a week, all year round. By phone Orders can be placed from Monday to Friday from 8:00 a.m. to 4:00 p.m.

4.
Orders are processed in the order they are placed.
5.
Placing an Order does not constitute its acceptance by the Seller sending an e-mail or SMS message to the Buyer.
6.
The Seller examines the placed Order in terms of its feasibility.
The condition for Order Confirmation is the availability of the Goods in the Seller's warehouse. 7.
Each Order accepted for execution will be confirmed.
8. The Sales Agreement is concluded and becomes binding between the Seller and the Buyer upon delivery to the Buyer's e-mail server or to the mobile phone number provided by the Buyer of the Order Confirmation SMS (e-mail message with the subject: "Order Confirmation") .

The moment of delivery of an e-mail message with the subject "Order Confirmation" is considered to be the day on which the message was received by the e-mail server serving the e-mail address provided by the Buyer in the electronic Order form.

The moment of delivery of an SMS message with the subject "Order Confirmation" is considered to be the moment when it was correctly received by the Buyer's telecommunications operator and effectively sent by him to the terminal terminal (Buyer's mobile phone).

9.
The content of the placed Order and the related Sales Agreement and the content of the Regulations of the TrokenTech.pl Online Store accepted by the Buyer in the wording binding the Parties on the date of conclusion of a given Sales Agreement is made available to the Buyer by sending it as an Order Confirmation (e-mail or SMS) with appropriate links to the content of the Regulations.
10.
Orders that cannot be confirmed within 3 business days will not be processed, and the Buyer will receive information electronically about the inability to process the Order (e-mail with the subject: impossibility to process the Order).
11.
Orders confirmed for processing (e-mail with the subject: Order Confirmation) cannot be canceled.
12. The Seller is not responsible for errors made by the Buyer when placing the Order.

B. Online Orders and Email Sending

13.
In order to place an Order, the Buyer - through access to the Online Store:
1) selects the Goods that are to be the subject of the Sales Agreement by adding them to the cart;
2) selects the method of delivery of the Goods by entering data into the Delivery of Goods and selects the method of Delivery of the Goods available for a given Good;
3) selects the payment method from among the options marked as available in the Online Store;
4) verifies the correctness of the entered/selected data regarding the Order, in particular the quantity and type of ordered Goods, place of receipt, method of Delivery of the Goods, Buyer's data and the price for the Goods and the price for the Delivery of the Goods as well as the form of payment;
5) confirms the provisions of the Regulations as binding on him;
6) selects the " I order with an obligation to pay " option, which means that placing an order involves an obligation to pay, and confirms that the Buyer knows that placing an Order involves an obligation to pay.

14. In order to place an Order by sending an e-mail, the Buyer is obliged to:

1) specify the Goods being ordered by specifying their exact name, quantity, packaging size and color;
2) determine the method of delivery of the Goods, in accordance with the available methods of Goods Delivery provided on the Store Website;
3) specify the payment method from among the options marked as available in the Online Store;
4) confirm that he has read the Regulations posted on the Store Website and accepts them;
5) provide appropriate data indicated in point IV.3 and point IV.4 of the Regulations.

15.
Placing an order will be confirmed by the Seller electronically (e-mail with the subject: "TrokenTech.pl - Order No.__").
16. After the electronic notification of receipt of the Order, acceptance of the Order for processing will be confirmed by the Seller electronically (e-mail with the subject: Order Confirmation).

C. Orders placed by telephone

17.
Orders are placed by phone by contacting the Buyer with the Seller at +48 71 794 43 44 (connection fee according to the tariff of the Buyer's telecommunications operator).
18. When placing an order by phone, the Buyer:

1) is obliged to provide the Seller's representative with his/her data to the extent indicated in point IV.3 and point IV.4 of the Regulations, respectively;
2) provide an oral assurance that he has read the Regulations posted on the Store Website and accepts them;
3) specify the Goods ordered by specifying their exact name, quantity, packaging size and color;
4) determine the method of delivery of the Goods, in accordance with the available methods of Goods Delivery provided on the Store Website;
5) specify the payment method from among the options marked as available in the Online Store.

19. Based on this data, the Seller will send the Buyer an electronic message (e-mail) with the subject "Order Confirmation" to the provided electronic address (e-mail) or an SMS message with the subject "Order Confirmation" to the provided mobile phone number.

VII. payment

1.
The fee for a given Order is equal to the sum of the prices of all ordered Goods and the costs of their transportation.
2.
The Buyer is obliged to pay the final price, which is the result of the purchase price of the Goods plus delivery costs and possibly the costs of other services that the Buyer will purchase together with the Goods.
3.
Available payment methods in the Online Store are:
1) transfer to the Seller's bank account - payment should be made to the Seller's bank account number provided on the Online Store Website: /shop-operation-rules/ in the "Delivery and payment methods" tab

2) cash on delivery - payment should be made in cash upon receipt of the shipment to the courier who delivered the ordered Goods; however, the amount payable on delivery cannot be higher than PLN 6,000.00; The buyer bears an additional cost for using this form of payment, in the amount indicated when placing the order (does not apply to custom-made products).

3) online via the PayU website; The buyer is charged with additional costs for using this form of payment, according to the tariff of PayU SA based in Poznań.

4.
If the payment method is chosen - by transfer or online via PayU, the Buyer should pay the price immediately, and in the case of cash on delivery - upon delivery.
5. The order begins when you choose the payment method:

1) by transfer - immediately after the payment is credited to the Seller's bank account;
2) cash on delivery - immediately after the Seller confirms acceptance of the order for execution;
3) online via the PayU website - immediately after the Seller confirms acceptance of the order for execution;

6.
Available payment methods are visible to the Buyer on the Store Website.
7.
The moment of payment is considered to be the moment when the funds are credited to the Seller's bank account (in the case of payment by transfer) or the positive result of payment authorization in the case of payment via PayU, and in the case of cash on delivery - when the cash in the appropriate amount is transferred to the courier.

VIII. Delivery

1.
The ordered Goods are delivered only within the territory of the Republic of Poland.
2.
The ordered Goods will be delivered by courier by a courier company.
The Seller reserves the right to change the courier company, also after the Buyer places the order. The Buyer may also collect the ordered Goods in person at the warehouse in Wrocław, after mutual confirmation of the pickup date. 3. The time of delivery and receipt of the ordered Goods consists of:

1) time needed to prepare the Goods for shipment (completing the goods, form of payment, issuing a sales document, packing the package);
2) delivery time, depending on the selected delivery method.

4.
The ordered Goods should be delivered to the address indicated by the Buyer within the 5th business day from the confirmation of the Order.
If it is impossible to deliver the Goods within the above-mentioned time due to the lack of Goods in the warehouse, the Buyer will be immediately informed by the Seller about this fact and the related extension of the order processing time. If the Buyer does not agree to extend the Order processing time, he or she may cancel the Order completely or give up only the Goods whose absence extends the Order processing time. 5.
For each Good available in the Online Store, in the "Completion date" window, there is also information about the expected time of completing the Goods.
This time does not include the time of sending the ordered Goods, which is counted from the moment of handing over the shipment to the courier company until delivery. 6.
The cost of delivery of the Goods is fully covered by the Buyer.
7.
The cost of delivery by the courier company depends on the weight and type of the Goods.
8.
The costs of delivering the Goods via a courier company are provided in the delivery price list ( /principles-of-operation-of-the-shop/ in the "Delivery and payment methods" tab).
9. The Buyer is obliged to assess the condition of the Goods and their compliance with the order at the time of delivery by the courier and in his presence.

When receiving the shipment, the Buyer is obliged to acknowledge its receipt in the presence of the courier with a note that the shipment was delivered undamaged or that the shipment shows signs of damage.

In the event of damage to the Goods, a complaint report must be prepared in the presence of the courier (the courier must have a printout of this report), containing a description of the damage. The complained Goods should be returned to the courier together with the sales invoice or fiscal receipt. If the parcel contains more than one Goods, you must return all of them. The cost of transporting the damaged shipment is borne by the Seller.

When the Goods are back in the Seller's warehouse, they will be replaced with a new one and a new shipment will be sent at the Seller's expense. If damage to the Goods is discovered later, please follow the complaint procedure described in Chapter X "Complaints".

10.
Upon receipt, the Goods become the property of the Buyer.
11. Proof of purchase of the Goods (VAT invoice or fiscal receipt) is attached to the shipment or sent separately by post.

IX. Withdrawal from the contract by the Consumer

1.
Pursuant to the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827), the Buyer who is a Consumer has the right to withdraw from the Sales Agreement without giving reasons and without incurring costs, subject to the costs specified in Art. .
33, art. 34 section 2 and art. 35 of the Act of May 30, 2014 on consumer rights, within 14 calendar days from the date of possession of the item by the Buyer or a third party indicated by him other than the carrier (courier company), and in the case of a contract that covers many items that are delivered separately, in batches or in parts - from the moment of taking possession of the last item, batch or part. 2. To meet the deadline for withdrawal from the Sales Agreement specified in section 1 of this chapter, it is sufficient for the Buyer to inform the Seller of his/her decision to withdraw from the contract before its expiry by submitting an unambiguous declaration, e.g. by completing the form available at the link: /zasady-operacji-sklepu/ in the "Withdrawal from the contract" tab, which may submit using one of the following forms:

1) be sent by post to the following address:

TrokenTech sp. z o. o.
ul.
Bardzka 60 50-517 Wrocław

2) be sent by e-mail to the following address: biuro@trokentech.pl .

3.
If the Buyer uses the option of submitting a declaration of withdrawal from the contract electronically, the Seller will immediately send the Buyer confirmation of receipt of information on withdrawal from the contract on a durable medium (e.g. by e-mail).
4.
In order to meet the deadline for withdrawal from the contract, it is sufficient for the Buyer who is a consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline for withdrawal from the contract specified in point IX.1.
5.
A template of the declaration of withdrawal from the Sales Agreement is included in the annex to these Regulations in the tab at /shop-functioning-rules/ in the "Withdrawal from the contract" tab.
6.
If the Consumer effectively submits a declaration of withdrawal from the contract, the Sales Agreement is considered not concluded.
7.
If the Buyer who is a consumer exercises the right to withdraw from the contract, the Buyer is obliged to return the Goods immediately, i.e. within no more than 14 days from the moment of withdrawal from the Sales Agreement, to the Seller's address, unchanged, unless a change was necessary. within the limits of ordinary management.
The deadline is met if the Buyer returns the item before the above-mentioned 14-day period expires. 8.
The Consumer should return the Goods in the same quantitative and qualitative composition as received from the Seller.
In particular, he should attach all parts, accessories, instructions, conditions of use, etc. received with the Goods, as well as the original packaging, even if it was removed as part of the ordinary management of the sold item. The return is made upon written confirmation of receipt of the Goods by the Seller. 9.
The Goods are returned to the address that the Buyer - consumer is obliged to agree with the Seller via e-mail address: biuro@trokentech.pl or by phone at +48 71 794 43 44 (connection fee according to the tariff of the Buyer's telecommunications operator).
10. In the event of withdrawal from the Sales Agreement, the Seller returns to the Buyer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the delivery method chosen by the Buyer other than the cheapest standard delivery method offered by the Seller), immediately and in any case case no later than 14 days from the date on which the Seller was informed about the Buyer's decision to exercise the right to withdraw from the contract.

The payment is refunded by the Seller using the same payment methods that were used by the Buyer in the original transaction, unless the Buyer expressly agrees to a different solution; in any case, the Buyer shall not bear any fees in connection with the return of the payment by the Seller.

The seller has the right to withhold the refund until receipt of the goods.

11. The buyer bears the direct costs of returning the items in connection with withdrawal from the contract.

X. Complaints

1.
The Seller declares that the Goods sold in the Online Store are new.
2.
The Seller is obliged to deliver the item purchased by the Buyer without defects.
3.
Regulation of the Seller's liability for defects in goods is contained in the provisions of Art.
556 – 576 of the Civil Code. 4.
All Goods purchased in the Online Store are covered by a two-year warranty against defects.
The physical defect of the Goods consists in the non-compliance of the Goods with the Sales Agreement. 5.
If, after the ownership of the Goods has passed to the Buyer, the Buyer finds that the Goods have physical defects, the Buyer may submit a complaint to the Seller under the warranty for defects (legal basis - Civil Code).
6. If mechanical damage is found during delivery or if a complaint is made to the Seller regarding a defect in the Goods within the scope of warranty, the Buyer completes the complaint form available at the link /shop-functioning-rules/ in the "Complaints" tab. In the complaint form, the Buyer is obliged to indicate:

1) name and surname of the entity complaining about the Goods,
2) details of the Goods complained about (name, symbol of the Goods, production batch number/expiration date),
3) date of purchase,
4) detailed description of any defects or inconsistencies along with information in what situation a given defect or non-compliance occurs,
5) when the defect of the Goods was discovered,
6) complaint requests.

7.
The reported defect of the Goods is subject to verification by the service, which will determine whether the defect or non-conformity of the Goods existed at the time of their release or whether they resulted from incorrect storage of the Goods or their improper use.
8.
The complained Goods must be accompanied by proof of purchase (a copy of the invoice or fiscal receipt).
If it is missing, a complaint about the Goods may be submitted, provided that its purchase from the Seller is confirmed by another document. 9.
The validity of the complaint will be considered within 14 days from the date of effective submission of the complaint and delivery of the Goods in accordance with the principles set out in the Civil Code.
10.
After completing the complaint procedure, the Goods delivered to the Seller will be sent back to the Buyer at the Seller's expense.
11. If the Buyer does not agree with the Seller's decision to refuse to accept the complaint, the Buyer may refer the case to a common court.

If the Buyer is a consumer and wants to resolve a dispute with the Seller without referring the case to a common court, he or she may use alternative dispute resolution methods, i.e. request mediation or resolution of the dispute to the Permanent Consumer Arbitration Court (hereinafter referred to as the "arbitration court") operating at the competent Provincial Inspectorate of the Trade Inspection by submitting an appropriate application (i.e. an application to initiate and conduct mediation or an application for the case to be heard by an arbitration court). The application forms referred to above are available at the secretariat of each arbitration court and on the websites of the Provincial Inspectorates of the Trade Inspection. The use of alternative dispute resolution methods is possible only if both Parties agree to resolve the dispute in these proceedings.

Resolving a dispute through mediation is voluntary and is not subject to administrative or judicial enforcement; there is no appeal against it.

Using mediation does not exclude the possibility of filing a lawsuit in a common court or referring the case to an arbitration court. An arbitration award or a settlement concluded before it has the same legal force as a judgment of a common court or a settlement concluded before a common court after its recognition by a common court or after its enforceability has been determined by a common court.

The buyer, who is a consumer, also has the right to refer the case to the municipal or district consumer ombudsman for consideration or may seek information from the local Consumer Federation.

XI. Personal data protection

1.
The administrator of personal data of Buyers who are Consumers in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/ 46/EC (hereinafter: GDPR) is the Seller.
2.
Providing personal data by the Buyer is voluntary, but necessary to place an Order and possibly conclude and execute the Sales Agreement.
3. The Seller processes the Buyer's personal data in accordance with:

-art. 6 section 1 letter b) GDPR - processing is necessary to perform the contract to which the data subject is a party, or to take action at the request of the data subject before concluding the contract, i.e. acceptance and execution of the order, conclusion and performance of the sales contract;

-art. 6 section 1 letter c) GDPR - processing is necessary to fulfill the legal obligation imposed on the administrator, i.e. resulting from the Accounting Act;

-art. 6 section 1 letter f) GDPR - processing is necessary for the purposes of legally justified interests pursued by the administrator or a third party, i.e. providing the Buyer with information on the execution of the order, ongoing contact with the Buyer regarding the execution of the order, handling complaints, requests to withdraw from the contract;

4.
If the Buyer expresses express consent, the Administrator will also process the Buyer's data for the purpose of sending the Newsletter, in accordance with Art. 6 section 1 letter a) GDPR. The Buyer may withdraw his/her consent at any time by sending such a message to the e-mail address: biuro@trokentech.pl or by clicking on the deactivation link included in each Newsletter message sent.
5.
The Seller provides the Buyer's personal data to third parties for the purpose of processing and fulfilling the Order to the extent provided for in the Regulations.
6.
The Buyer has the right to request access to his personal data and the right to rectify it.
In cases specified by law, the Buyer has the right to request the deletion of personal data, to request restriction of the processing of personal data, the right to transfer personal data, and the right to object to the processing of personal data. The Buyer also has the right to lodge a complaint with the supervisory authority responsible for the protection of personal data if it considers that the Data Administrator (Seller) has violated the provisions on the protection of personal data. 7.
Due to the fact that personal data will be processed by the Administrator for purposes arising from the legitimate interest of the Administrator, the Buyer has the right to object to the processing of personal data for the above-mentioned purpose for reasons related to the Buyer's specific situation.
8.
All reports regarding the Buyer's personal data should be reported directly by the Buyer to the e-mail address: biuro@trokentech.pl.
9. All other information regarding the Personal Data Administrator, the purposes of personal data processing, data recipients, the period for which the data will be stored and the rights of the data subject are detailed in the Privacy Policy.

XII. Final Provisions

1.
Disputes arising between the Seller and the Buyer who is an entrepreneur, arising from the performance of the Distance Sales Agreement, shall be resolved by a common court competent for the Seller's registered office.
2.
These Regulations are available at the Internet address: /sklepy-operacja-sklepu/ in the "Regulations" tab and in a written version at the company's registered office address indicated in Chapter I of the Regulations.
3.
If a particular provision of the Regulations is deemed invalid or ineffective, the invalidity or ineffectiveness of this provision does not affect the validity or effectiveness of the remaining provisions of the Regulations.
The Seller will make every effort to replace the invalid or ineffective provision with a new, legally non-defective provision. 4.
The Seller reserves the right to change these Regulations.
The change to the Regulations becomes effective on the date specified by the Seller, no less than 14 days from the moment the amended Regulations are made available on the website www.trokentech.pl. Orders placed by Buyers before the amendments to the Regulations come into force are processed in accordance with the existing provisions of the Regulations. Each time you make a purchase in the Online Store, you must read the current version of the Regulations and accept it. 5. The provisions of these Regulations are valid from January 5, 2015 and apply to contracts concluded no earlier than that date.